Shipping and Delivery Policy

Last updated 5 August 2026

In short: we sell a consultation, not an object. Nothing is packed, posted or couriered. The service is delivered online, at the appointment time you choose.

1. No physical goods

Starlit Insights provides a consultation service only. We do not sell, stock, dispatch or ship any physical item — no printed reports, no objects, no merchandise of any kind. Accordingly no shipping charge, courier arrangement, delivery address or customs formality applies to any purchase made through this website.

2. How the service is delivered

You select an available slot on the booking calendar on our home page.
A confirmation email with the joining link is sent to you immediately on booking.
The consultation is held at the scheduled time and lasts approximately 15 minutes.
Delivery is complete once the consultation has taken place.

3. Delivery timeline

Confirmation emailImmediately on booking

Service deliveredAt the appointment time you selected

Written summaryWithin 3 business days, where applicable

Shipping chargeNot applicable — no physical goods

There is no dispatch period and no waiting time beyond the appointment you booked. Where a written summary is provided, it is emailed to the address used for the booking.

4. If a session cannot be held

If a consultation cannot take place because of a fault on our side — technical failure, connectivity loss or unavailability — we reschedule at no cost to you. No fee is payable for a session that did not happen. See Cancellation and Refunds.

5. Availability

Because the service is delivered online it is available anywhere with an internet connection. Appointment times are confirmed in Indian Standard Time (IST) unless your booking calendar converts them to your local timezone.

6. Contact

Email starlitinsights24@gmail.com. See our Contact page.